Roof Repair Smedway built its Commercial Roofing division around one idea: homeowners in Hazelton deserve a straight answer, a fair price, and a truck in the driveway fast.
Roof Repair Smedway didn't start as a franchise looking for a market to plant a sign in. Our crews trained on real tear-offs, real ridge vents, and real attic inspections in Hazelton, ID before we ever put a truck on the road under this name.
Licensing and insurance aren't a line item we mention once and forget — we keep documentation current and available on request, because a homeowner signing off on a Commercial Roofing project deserves proof, not a promise.
Roofing is a trade where shortcuts hide for a year or two and then fail at the worst possible moment, usually during the next hard rain. We build every Commercial Roofing job — big or small — the same way, whether it's a single shingle repair or a full tear-off.
Every lead technician carries current state credentials before stepping on a ladder.
Storm damage doesn't check a calendar, so neither does our on-call rotation.
No surprise charges once the crew is already on your roof.
Technicians dispatched from within Hazelton, ID, not flown in from another region.
A roof rarely fails all at once. It sends smaller signals first, and catching them early is almost always cheaper than waiting for the emergency call.
Heavy granule loss is one of the earliest visible clues that a roof is approaching the end of its service life.
Shingle edges that curl upward have usually lost flexibility, which makes them far more likely to crack or blow off in the next storm.
Small gaps that let light in will let water in during the next heavy rain.
Ceiling stains tend to grow slowly, which is exactly why they're often ignored until the damage spreads.
Poor roof ventilation or compromised insulation from a slow leak can quietly push cooling costs up month over month.
Missing shingles expose the underlayment, which is only designed as a temporary secondary barrier, not a long-term surface.
We break our work into distinct service lanes because a wind-lifted ridge cap and a full tear-off need completely different crews, materials, and timelines.
Active leaks after a storm get a same-day response whenever it's physically possible — a temporary tarp-down first, a permanent fix scheduled right behind it.
From a handful of cracked shingles to a full asphalt or metal system replacement, our residential crews scope the job against manufacturer specs, not guesswork.
Commercial roofs carry different loads and different membrane systems than residential shingles, and our crews are trained on TPO, EPDM, and modified bitumen accordingly.
A full tear-off strips the roof down to the decking, replaces damaged boards, and installs a new underlayment and shingle system built to current code.
Scheduled maintenance visits catch loose flashing and clogged valleys before the next storm turns them into an emergency call.
If a roof has an unusual pitch, an older material system, or a custom architectural feature, our senior crews handle the scoping personally.
Call +1-844-212-9199 and describe the issue — active leak, storm damage, or a routine inspection — and dispatch will get you on the schedule.
A technician walks the roof, checks the attic side when accessible, and documents the damage with photos.
No verbal-only pricing — every number is documented so there's no confusion at invoice time.
A final walkthrough confirms the repair or install meets the agreed scope before the invoice is closed out.
Response windows are communicated upfront, not left as a vague "sometime this week."
We'd rather lose a job over an honest price than win one with a lowball number that grows later.
Certifications are kept current so warranty coverage on materials stays valid when we install them.
We'd rather send a crew back for a five-minute fix than leave a customer unsure whether the job was done correctly.
We've worked with enough adjusters across Hazelton, ID to know what documentation actually gets a claim approved faster.
Our technicians explain the reasoning behind every recommendation so you're deciding with full information, not a sales script.
Every Commercial Roofing project closes with a written warranty covering our labor, separate from whatever coverage the shingle or membrane manufacturer already provides.
If a crew leader finds something during teardown that changes the scope, you'll hear about it before it changes your bill, not after.
We keep multiple crews staged across Hazelton, ID so that a storm hitting one part of the region doesn't leave the rest of Hazelton waiting.
Dispatch routes are planned around Hazelton's actual neighborhoods and access roads, not a generic radius drawn on a map, which is part of why our arrival estimates tend to hold up.
"Full tear-off and reroof on our place took three days start to finish. Cleanup was better than I expected — not a single nail left in the yard."
— Hazelton Homeowner
"Insurance adjuster actually complimented how detailed our documentation was. Made the claim process a lot less painful than I expected."
— Hazelton Homeowner
"Called at 6am after a bad hailstorm and someone actually picked up. Crew was out by afternoon with a tarp."
— Hazelton Homeowner
"Crew showed up on time, walked me through the attic issues with photos, and didn't try to upsell anything."
— Hazelton Homeowner
"Chimney cricket repair stopped a leak that had been staining our ceiling for months. Simple fix once someone who knew what they were doing looked at it."
— Hazelton Homeowner
Get a straight answer and a written quote before any work starts.
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